Shipping Address
We currently only provide shipping within Singapore.Please note that, the shipment delivery lead time and self pickup lead time will start on the next working day after your purchase

Shipping Time
All orders are delivered through our designated carrier.

Exchange Policy
ONE-to-ONE Exchange of Products within 14 Days is applicable for Online transactions.

Only certain products with a manufacturer's defect are entitled to a ONE-to-ONE exchange (subject to availability of stock)

Please note that certain products such as: Projectors, Monitors, Software, Tablets, Smartphones, Apple Products, Branded Desktops, Notebooks, Printers and Consumables (eg Ink Cartridges or Toners) are not available for a One-to-One exchange and must be sent to the manufacturer's' service centre for any warranty service.

The ONE-to-ONE Exchange of Products period will be according to the Invoice issued date.

 Warranty Policy
All sales are considered final, no refund will be entitled.

ALL IT’s warranty policy is in accordance with the terms and conditions of its respective suppliers.

ALL IT will provide warranty service for delivery to (and from) the manufacturer’s Service Centre based on supplier/principal’s given period - 3 or 6 months, 1 year, or more than 1 year. For item more than 1 year, we will cover warranty service for 1st year only. After 1st year, warranty handling fee will be charged.

To claim warranty, customer needs to send the product to any of our retail outlets or ALL IT online store office address located at Puchong, Selangor. The return of the repaired product to customer will also be at us own cost. Customer can choose to send and pick-up repaired product at ALL IT outlets to avoid delivery fees.

Physical damage and software issues is not covered under warranty.

 Manufacturer's Warranty
Some of the goods advertised on this ALL IT’s website come with a manufacturer's warranty. You should directly contact the manufacturer or service centre for details relating to the available manufacturer's warranty (if any)

Many of our products come with a guarantee or warranty from the manufacturer. By approaching brand’s authorized service centre, the warranty process can be expedited.